Returns & Exchanges

At Foot Locker, we want you to be fully satisfied with your purchase, which is why we offer a 45-day return policy for items in their original, unworn condition. Whether you shopped online or in-store, we provide simple solutions for returns and size exchanges to keep you at the top of your game.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and billing zip code to start the process and select the items you wish to send back.

• 2.
  Prepare the Package

  Place your unworn items back into their original packaging, including the shoebox, and secure them inside a shipping box with the printed return label attached to the outside.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup; ensure you keep your tracking number to monitor the return status.

• 4.
  Receive Your Refund

  Once our warehouse inspects and processes your return, a refund will be issued to your original payment method within 7-10 business days.